Compliance and fraud teams are never done with Customer Due Diligence. Customer behavior changes and risk profiles evolve as new threats and regulations emerge. Ongoing Customer Due Diligence (OCDD) procedures are compliance obligations to monitor accounts and the risks they pose for money laundering and other financial crimes. Taking a…

Streamlining marketplace vendor onboarding helps ensure the relationship with a seller begins with a great experience. It also establishes security and fraud prevention measures that build a sense of trust and safety. Each marketplace is unique and serves a broad audience. Understanding the different risks presented by different audiences and…

Effective trust and safety programs are at the heart of successful online marketplaces and communities. Those programs rely on digital social platforms that protect people from fraudsters and other bad actors without unduly interfering with the customer experience. But solving operational complexities of trust and safety programs can be challenging…

Effective trust and safety programs are at the heart of successful online marketplaces and communities. Those programs rely on digital social platforms that protect people from fraudsters and other bad actors without unduly interfering with the customer experience. But solving operational complexities of trust and safety programs can be challenging…

Handshakes have been a sign of trust for centuries. But how does that translate to the digital world, where building trust through computers and mobile devices can be more difficult? As people’s lives increasingly shift online, digital trust has become the key ingredient to successful business models. Some aspects of…

Regulatory compliance and reducing risk are quickly becoming top priorities for cryptocurrency exchanges as more jurisdictions around the world require licensing, risk controls, data security, Know Your Customer (KYC) and Anti-Money Laundering (AML). That leaves exchanges with an easy choice: Operate only in the relatively few regions that don’t enforce…

APIs are enabling agile and scalable services for banking, payments and other industries that require identity verification for Anti-Money Laundering (AML) and Know Your Customer (KYC) compliance. AML and KYC compliance are legally required for certain organizations in most countries. When those organizations verify their customers, APIs can offer a…

The Ultimate Beneficial Owner (UBO) owns or controls a business or legal entity. Understanding who UBOs are, and the risks they pose, is crucial for effective regulatory compliance. Jurisdictions differ on UBO definitions and requirements, but it’s critical that financial institutions verify company details, understand corporate structures, and identify the…

The Customer Identification Program (CIP) requirements that govern financial institutions target money laundering, terrorism funding, corruption and other criminal activities but also present challenges for organizations. …